Importance of the conclusion of a professional SMS
The end of a text message plays a crucial role in professional communication. An appropriate conclusion strengthens the relationship with your recipient, avoids misunderstandings, and affirms your professionalism. Additionally, it facilitates understanding the purpose of your message and encourages a quick and appropriate response.
Common mistakes to avoid
Too formal
Excessive formality can create a sense of distance or make the message less friendly. It’s important to find the right balance between politeness and simplicity.
Too informal
Conversely, a tone that is too casual can harm your credibility. Avoid abbreviations and informal language to maintain a professional character.
Too long
An excessively long conclusion risks drowning essential information. Prioritize conciseness to maintain the reader’s interest.
Key elements of a successful conclusion
Clarity
Ensure that the purpose of your SMS is well understood by the recipient. For this, restate the main objective (appointment, confirmation, reminder, etc.) at the end of the message if necessary.
Personalization
Adapt your tone and expressions of politeness based on the relationship with your interlocutor (client, colleague, superior, etc.). This demonstrates your attention and reinforces the professional bond.
Conciseness
Opt for short and precise sentences to facilitate reading and understanding of the message. Remember that SMS messages have a character limit.
Examples of conclusion phrases
For a client
- “I remain at your disposal for any questions. Best regards, [your name]”
- “Feel free to contact me if needed. Kind regards, [your name]”
For a colleague
- “See you soon and good luck with what’s coming! [your first name]”
- “Looking forward to discussing this in person. Talk to you later, [your first name]”
For a superior
- “Thank you for your attention, and I wish you an excellent day. Respectfully, [your name]”
- “Looking forward to your feedback, please accept my kind regards. [your name]”
Tips to improve your conclusions of professional SMS messages
- Proofread before sending the message to avoid spelling or syntax errors.
- Pay attention to the context: adapt your conclusion based on the topic (informational, promotional, reminder, etc.).
- Use emojis sparingly and only if it aligns with the company culture or the relationship with the recipient.
- Consider the time zone and holidays to avoid disturbing your interlocutor at an inconvenient time.
- Don’t forget to include a “Thank you” or an expression of gratitude if appropriate.
In summary, concluding a professional SMS effectively relies on clarity, personalization, and conciseness. By avoiding common mistakes and applying these tips, you will improve your conclusions of text messages and strengthen your professional relationships.
